Elaine M.|Mending Miscommunications
I recently worked with a site that was initially rejected for the trial after PSV due to a miscommunication that occurred at the visit regarding whether the site had access to a qualified rater. When I discovered the rejection reason and connected with the site about it, I found that they did have the qualified rater, and that there was a miscommunication during the visit. I had the project manager follow up with the sponsor to clarify, and the site was ultimately selected for the trial – their first Psychiatry trial, which was a big step into that therapeutic area for the site!